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Is this novel the stuff of a singing and dancing extravaganza? Even the author seems to have a jaundiced eye for the glamour of phone work, to judge interview with the author: "I have a couple of cousins and sisters-in-law who work in call centres. ...I learnt from their tales that call centres are not all fun and joy, as is the popular perception." But that's not stopping Bollywood. Cue the dancers.--David E
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